# Questions buyers ask

## Can we try it before we talk to anyone?

Yes. Workbench has a free tier with no card required. [Sign up](/signup).

## Whose model keys are used?

Yours. Matimo does not supply models or mark up model cost.

## Can we keep our current agent framework?

Yes. [Gateway](/docs/gateway) and [AGDK](/docs/agdk) bring agents built in
LangChain, Google ADK, CrewAI, AutoGen or plain Python under governance without
moving them.

## Can an agent do something harmful without anyone knowing?

Consequential actions can require human approval, every execution is logged,
spend can be capped, and an admin can suspend one agent or stop everything. With
Governance, Shadow Mode lets you see what a rule would block before it blocks
anything.

## Can we stop everything quickly?

Yes. Emergency Stop in Governance blocks all agent executions across the
workspace. For agents behind Gateway, a suspended agent is denied on its next
call.

## Do you hold SOC 2 or ISO 27001?

Not today. See [Security and trust](/docs/security) for what is and is not in
place.

## Does it help us pass our own audit?

It produces evidence for SOC 2, HIPAA, GDPR, EU AI Act, ISO 27001 and NIST AI
RMF. The evidence supports your auditor. It is not a certification.

## Who needs the Enterprise plan?

Governance and Gateway are Enterprise features, as are SSO and the stricter
knowledge-grounding modes. Workbench, Studio and the Default Guardrail are on
every plan.

## Is it open source?

Matimo OSS and AGDK are MIT licensed. Workbench is a hosted platform.

## How do we start a conversation about an Enterprise rollout?

[Contact us](/contact) or write to info@roaiq.com. If you build agents for
clients, ask about the partner program.